• How will Verifile help me through the background checking process?

Modified on Tue, 24 Jun at 4:37 PM

[CA]


This article relates to https://candidateportal.verifile.co.uk/


Verifile is here to support you at every stage of your background check. We aim to make the process as simple, clear, and stress-free as possible — while keeping your information secure.


Here’s how we support you:

  • Clear instructions: When you’re invited to complete your details, our Candidate Portal guides you step-by-step with helpful hints and tooltips.
  • Email reminders: If you forget to log in or miss a step, we’ll send friendly nudges so you don’t fall behind.
  • Support team: If you get stuck or need help, you can always use Live Chat or contact Verifile Support for assistance.

We’re here to help — not to judge. Our job is simply to gather and verify the facts, not to make hiring decisions.

What if I make a mistake?

No problem. If you realise you’ve entered something incorrectly, let us know right away. We’ll help you fix it and keep everything moving smoothly.

Need help?
Live Chat is available below right, and you can self-serve via our Help Centre.
Call us at +44 (0) 1234 339 300 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email hello@verifile.co.uk.

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