• How to upload documents to the candidate portal

Modified on Fri, 9 Aug at 2:03 PM

Should you wish to upload documents to your check, you'll need to log in to the candidate portal.

You can upload documents at any time that you have an active check.

For example, you may need to upload a document later than your submission.

• Log in to the candidate portal with your email address or a Social Sign-On option.

• From here, you'll should select the relevant order you wish to upload the files to by selecting 'View Check' or 'Start Check'.

Remember: You can still upload documents to orders that have been submitted.

• Clicking Start Check or View Check will open the upload page.

• You can either drag a document into the box, or click 'Upload or browse'.

• Choose your file and select 'Open'.

• Your uploaded document(s) will now be uploaded and made available should you need to download a copy.

If you've already completed your screening form you can log off. If you haven't you can now select 'Start Screening Form' to begin.

• Can I log back into the candidate portal after I've submitted my background screening form?

• What document formats are acceptable for uploads?

• How do I send you copies of my documents?

• Do I need to Password Protect documents?

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