Need to update your registered email?
If you no longer have access to the email address you used when signing up, you’ll need to get in touch with the Candidate Team so they can update your contact details.
This helps keep your login secure and ensures you receive important updates.
Here’s how to contact us
- Live Chat – Click the chat icon on the candidate portal or knowledge base (Mon–Fri, 9am–5pm)
- Phone – Call us on +44 (0) 1234 339 300
Can I make the change myself through the portal?
For security reasons, email addresses must be updated by a member of our team after verifying your identity.
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Need help?
Live Chat is available on the right, and you can self-serve via our Help Centre.
Call us at +44 (0) 1234 339 300 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email hello@verifile.co.uk.
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