If you've logged in and the screen indicates that there’s nothing to complete or no items available, don't worry — it usually means your application has already been submitted or is waiting for further steps from someone else.
Why am I seeing this message?
- You’ve already submitted everything. If your part is done, the system won’t show any active tasks.
- Your employer or sponsor hasn’t opened the checks yet. Sometimes, organisations create accounts in advance and activate the forms later.
- There may be a technical delay. Occasionally, your form might take a few minutes to load. Try logging out and back in again after 10–15 minutes.
No Items Available
If you’re unsure, contact our team using one of the options below.
Need help?
Live Chat is available on the right, and you can self-serve via our Help Centre.
Call us at +44 (0) 1234 339 300 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email hello@verifile.co.uk.
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