• How to Sign Up & Log In to Your Candidate Portal | Verifile

Modified on Fri, 11 Jul at 2:51 PM

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Welcome to your Verifile Candidate Portal. This guide walks you through setting up your account, logging in, and securely managing your details.

Getting Started with Your Verifile Candidate Portal
You’ll receive an invitation from Verifile to begin your background screening. Ensure you have access to the email address your employer provided, as all critical updates will be sent to this address.

Step 1: Open Your Invitation Email

Look for an email from Verifile inviting you to start the process.

Find Your Unique Reference Number
This number appears in your invitation email. Keep it handy — quoting it helps us assist you quickly if you contact support.

Click to expand (Main website only)

Step 2: Create Your Account

Choose a Sign-Up Option- Click the “Get Started” link. You can sign up using your email address or a Social Sign-On option, such as Google or Apple.

Candidate Portal email continuation screen - Verifile

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Setting a Secure Password

If you continue with email, you’ll be asked to create a secure password according to the on-screen instructions.

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Please pay close attention to the password guidelines highlighted in green on the screen.

Using Social Sign-On (Google, Apple, etc.)
When selecting Social Sign-On, you’ll be redirected to your provider’s secure login. Apple gives you the choice to share or hide your email — we recommend sharing so we can keep you updated.

Apple Social Sign-On - Verifile Candidate Portal

Click image to expand (main website only)

Step 3: Log In to Your Candidate Portal

Multi-Factor Authentication & Passkeys
You may see options for Passkey login or be asked to verify via a short code sent to your phone or email. This extra layer keeps your data secure.

Passkey sign-in screen - Verifile Candidate Portal

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Verifying Your Identity
Scan the QR code with your phone or follow the instructions to enter a verification code.

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How to Change Your Password or Email
Once logged in, go to Account Management to change your password or update your email.

Change password or email - Verifile Candidate Portal

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I’ve Forgotten My Password / How to Reset It

Need help?
Live Chat is available on the right, and you can self-serve via our Help Centre.
Call us at +44 (0) 1234 339 300 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email hello@verifile.co.uk.

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• How to Sign Up & Log In to Your Candidate Portal | Verifile

Getting Started with Your Verifile Candidate PortalYou’ll receive an invitation from Verifile to begin your background screening. Ensure you have access to the email address your employer provided, as all critical updates will be sent to this address.

Step 1: Open Your Invitation Email

Step 2: Create Your Account

Setting a Secure Password

Step 3: Log In to Your Candidate Portal

YOU MAY ALSO FIND THIS HELPFUL I’ve Forgotten My Password / How to Reset It

Tell us what’s missing

Getting Started with Your Verifile Candidate Portal
You’ll receive an invitation from Verifile to begin your background screening. Ensure you have access to the email address your employer provided, as all critical updates will be sent to this address.

YOU MAY ALSO FIND THIS HELPFUL
I’ve Forgotten My Password / How to Reset It