[CA]
This article relates to https://candidateportal.verifile.co.uk/
We understand you may be keen to know the outcome of your background checks. However, Verifile is not authorised to share the results directly with you.
Who receives the results?
All results and reports are shared with the company or organisation that requested the checks — usually your employer or sponsor. It is up to them to review the information and decide whether or how to share it with you.
Verifile acts as a data processor, not the decision-maker. We collect and verify information but do not interpret it or make hiring decisions.
What should I do if I need to see my results?
You should contact the person or organisation who requested your checks. They will be able to provide guidance on if, when, or how the results will be shared with you.
Contact Verifile Support if you're unsure who to speak to or need help reaching your sponsor or employer.
Need help?
Live Chat is available below right, and you can self-serve via our Help Centre.
Call us at +44 (0) 1234 339 300 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email hello@verifile.co.uk.
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