Verifile background checks may be cancelled for many reasons.
If your checks are cancelled, you'll receive an automated email notifying you of this.
Once these are cancelled, you will be unable to log in to the Verifile Candidate Portal to complete anything further.
Verifile cannot advise you why your checks were cancelled, as there could be any number of reasons for this, including a decision made on your employer's end. We are not always privy to the reason for cancellation.
As such, we advise you to reach out to your prospective employer/institution for more information—they should be able to advise you why they were cancelled, and what the next steps will be.
Once these are cancelled, you will be unable to log in to the Verifile Candidate Portal to complete anything further.
Verifile cannot advise you why your checks were cancelled, as there could be any number of reasons for this, including a decision made on your employer's end. We are not always privy to the reason for cancellation.
As such, we advise you to reach out to your prospective employer/institution for more information—they should be able to advise you why they were cancelled, and what the next steps will be.
Need help?
Live Chat is available below right (times very), and you can self-serve via our Help Centre.
Call us at +44 (0) 1234 339 300 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email hello@verifile.co.uk.
Call us at +44 (0) 1234 339 300 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email hello@verifile.co.uk.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article