• Digital ID User Guide / Post Office EasyID / Yoti

Modified on Thu, 27 Feb at 5:36 PM

[CA]

This article relates to https://candidateportal.verifile.co.uk/

What you'll need.

Verifile log in details for your background screening form;
candidate portal access;
Post Office App / Yoti App (links in enclosed guide and via the online form);
Your ID Documents;
Device with a digital camera.

Why are there 2 apps that do the same thing?

“We (Yoti) have partnered with Post Office in a unique union that brings together a world-leading suite of online and in-person identity verification solutions to the UK market.

Our partnership combines Post Office’s long-established experience in UK identity services and their extensive branch network with our robust anti-spoofing technology and innovative business solutions covering identity verification, age verification, eSignatures, customer authentication, right to work, right to rent, and DBS checks.

Together, our mission is to provide businesses across the UK with a secure solution to help prevent identity fraud and to give people a convenient and safe way of proving their identity—online or at their local Post Office.”

How to complete the UK (United Kingdom) Digital ID criminal record and UK Right To Work digital with conditional check through the post office easy id app.

Note: You'll need to log in to the Verifile Screening form via a laptop or desktop computer and use your smartphone to use the Post Office EasyID or Yoti apps.

1: Visit the Verifile candidate portal via the ‘Get started’ link you were sent through email.

(Click images to expand)

Get started

You’ll note a unique reference number is included. If you need to contact us, please include this in any correspondence.

2. The link will take you to the main candidate portal website, where you are invited to Continue with (your own) email address.

Welcome page

3. If you do not already have an account associated with your email address, you'll now be asked to choose a sign up method.

You are free to use any of the sign-up options shown above, or use your own unique email address. By signing up, you agree to the terms of use and Verifile’s Terms and Privacy Policy.

Each invite includes a unique token associated with you. If you haven't received an invite email, it may be best to check your junk mail and your employer that they have the correct email address for you.

Password

4. If you continue with your email address, you'll be asked to create a secure password.

Password

Please pay particular attention to the rules around a good password as shown in the green section

5. Once logged in, click ‘Start check’, then ‘Start screening form’.

6. Within your online form, the system will automatically ask if you have a valid passport. If yes, please select ‘Yes’ as below, then click ‘Next’.

Digital Identity Verification

7. Next, the system will guide you to the ‘Download your Digital ID app’ page, as shown below:

Note: PHOTOGRAPH -

When you first access the app, you should scan your face so that your identity can be verified. Please follow the instructions on the app.

Scan

8. Download and open the Post Office EasyID or Yoti app and click on ‘Get Started’

9. Select ‘Yes’ for you need to share verified details with someone, and click ‘Continue’.

EasyID Check

Note: The instructions are interchangeable for both the Post Office EasyID and Yoti apps.

10. Then click on the ‘QR code option’ shown.

What brought you to the app?

11. Follow the below page to click on ‘Scan QR code’

Scan the QR Code

12. Now hover your phone camera over the QR code in your Verifile form as shown in Step 7.

Note: Step 7 shows an example of the code supplied by the candidate portal.

Do not scan the QR in Step 7 of this guide.

13. Once scanning is successful, click to ‘Continue’ as below.

Complete your share

14. Now follow the steps to continue to provide your consent and secure your account and share the required documents.

The app will then ask you to follow the below steps:

15. Select your age and click confirm > Provide a contact number > create a PIN > Scan your face.

** Please note that you will get only 3 chances to scan the face correctly.

Steps completed

16. Once you have completed this as shown in the below picture, please click ‘Continue’ to go to the home page.

17. Once your account is secured, please click on the ‘Share’ button at the top right of the app and select ‘Yes’ to continue.

18. Read any instrcutions and Select the issuing country for your passport and click on ‘Continue’

Select Issuing Country

19. Click to ‘Start Scan’ and scan your passport. Please see the below picture for guidance.

20. Click to ‘Continue’ to upload additional documents for the Criminal record check.

21. Select the Document Issuing country > Select the relevant document shown in the list > Click ‘Continue’ > Click to ‘Start scan’.

22. After the documents are scanned, review the information, and click ‘Continue’.

23. Provide address proof: Select Add UK address/ Add non-UK address > Enter postcode of current address > Select address from the drop-down list > Click to ‘Add this address’.

24. Review details and click ‘Continue’ and close the app. Do not select ‘Send details’.

25. Go to apps home page and click on ‘Share’.

25: Click on ‘Scan code’ and scan the QR code in the Verifile form. Follow step 7.

26: Refresh the Verifile form and continue to fill in the required information.

Note: If your documents are stored within the Yoti or the Post Office EasyID app for long periods, you may be required to rescan your face.

RELATED CONTENT

A list of acceptable documents can be viewed on Yoti's website here: What ID documents do you currently support?

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