• I've received a request from Verifile for further documents or information, but I'm not sure what's required

Modified on Thu, 24 Oct at 2:11 PM

[CA]

In the process of background screening, we may request further information in order to clarify certain details you provided in your candidate portal.

Additionally, we may make a request for further information that your previous academic institutes and employers have asked for us to provide.

If we require your help to complete the Background Screening form, we will contact you by phone, email, or both to ensure you are aware of what information is required.

If upon receiving the request, you are still unsure what is required, you may contact the Candidate Support Team by chatting with us via the Live Chat button below, calling on +44 (0) 1234 339 300 or by simply replying to the email you received, and a member of our team will help you understand what it is exactly that we require.

How to upload documents to the candidate portal

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